Stock Availability

You'll notice that our products have a stock status indicator which is generally one of the following:

In stock - we carry stock of this item and it's available for immediate shipping.

Available - the item is readily available from our supplier or we have stock incoming, it generally takes 2-5 days to have it ready for shipping.

Lead time with duration - the item has a production lead time and it will take a bit longer to have it ready for shipping, we also indicate what the expected lead time duration is.

Sold out - the item is currently sold out, you are still welcome to reach out around when we expect to have stock again.

Shipping

Although we don't yet offer international shipping as a standard option when checking out, we'd be happy to make custom arrangements to ship your order to an overseas address - please contact us with your specific requirement so we can give you a cost estimate.

It depends on where you are and whether the item you purchased has a production lead time. Please allow for up to 5 days for delivery from date of dispatch if the product is in stock; most deliveries to main centres within 1-2 days. By default we dispatch orders when all products in a particular order are ready for dispatch (i.e. when those with lead times are also ready). On request and for a partial fulfillment surcharge we gladly ship your order in separate parts should not all items be ready for dispatch at the same time.

All orders over R800 qualify for free delivery anywhere in South Africa.

For orders less than R800 a R95 delivery fee applies. If your shipping address is located in the greater Cape Town area then we offer a R45 local delivery option, alternatively you can choose to collect your order from us at no cost. Should you choose to collect please note we only offer this during business hours and your desired collection time needs to be confirmed with us via email.

We use four couriers to deliver orders throughout South Africa; The Courier Guy, Dawn Wing, Courier IT and MDS Collivery. The courier chosen to deliver your order largely depends on where you are located and what the volumetric weight of your order is.

Product

Yes, we offer returns/exchanges in certain conditions, refer to our Returns Policy

General

No, we're an online store and don't have any retail locations...yet. No fuss though, we deliver throughout South Africa.